Overview:
The Literacy Council of Alaska is looking for an Adult Education/GED Program Support Specialist to assist with daily activities of instructors, students, volunteers, and program communications. Job duties include telephone and email correspondence, data entry, ordering supplies, helping with events, and student intake. The Program Support Specialist has the opportunity to make a difference in their community by assisting adult students as they work toward their education and career goals.
Benefits:
Generous paid time off, with an additional two weeks off during the winter holidays
Mission driven work with an established nonprofit
Job Duties:
CommunicationÂ
Call, text, and email current and prospective studentsÂ
Manage study hall scheduleÂ
Update Program Coordinator and tutors on student communications
Document student communications and updates
ReportingÂ
Enroll students in State of Alaska database
Track and enter attendance and student information according to State of Alaska policiesÂ
Manage internal databasesÂ
Analyze and/or report student data for program monitoring and improvement
OutreachÂ
Create and distribute GED materials, forms, and flyersÂ
Communicate with agency partners and prospective students about upcoming events and registration opportunities
Administration
Administer assessments and practice tests
Assist with orientation and enrollment processes including preparation, assisting with paperwork, sharing information with students, and enrolling students in statewide and internal databases
Assist Program Coordinator with planning of events such as graduations and orientationsÂ
Assist tutors with administrative tasks as needed
Job Skills and Qualifications:Â
High school diploma or equivalent
Two years of administrative experience
Ability to multitask and stay focused in a busy environment
Excellent written and verbal communication skills
Excellent interpersonal skills, ability to interact with students and other agencies
Must have excellent organizational skills and attention to detail, especially when dealing with large amounts of information
Experience with computers, Google Suite, and database management
Must be able to pass a background check
Preferred Qualifications:Â
Has worked or volunteered with LCA for 6+ monthsÂ
1+ year of experience working with State or Federal Grants
1+ year of experience with administrative duties in a non-profit or education setting
Supervised by Adult Education/GED Director
Wage: $18-19 per/hr DOE @ 20 hrs/wk
LCA is an EOE
Please submit a resume to executivedirector@literacycouncilak.org to apply.