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Pathways Case Manager

Fairbanks, AK, USA

Job Type:



$18 - $19.50 per/hr

*Please send resumes and cover letters to


The Literacy Council of Alaska is looking for a Case Manager for our Pathways program. Our ideal candidate will have a minimum of one year of case management experience, an understanding of the social services resources and climate in the greater Fairbanks area, and a drive to see youth achieve their education and career goals. Great communication skills and high attention to detail are essential, as well. This position will have the opportunity to work independently, create individual service strategies for eligible youth, administer the Workforce Innovation and Opportunity Act (WIOA-Y) grant monies and program functions, and contribute to the Literacy Council’s mission of changing lives through literacy. In some cases, this position may be eligible for offsite work hours.


  • Generous paid time off, with an additional paid two weeks off during the winter holidays

  • Mission driven work with an established nonprofit

  • Case management experience applicable across a broad spectrum of social services

  • Collaborative work environment with opportunities to exercise creativity and independent thinking

Job Duties: 

Case Management (70%)

  • Case management for this position includes regular communication with program participants to ensure progress toward established goals is being made. Detailed documentation of communications and measurable progress is required. 

  • Administer funds with discernment and discretion. Record spending activities accurately.

  • Assist participants with enrolling in training and education programs.

  • Search for resources for participants outside of the scope of services offered through WIOA.

Outreach (20%)

  • Outreach for this position includes creating and maintaining positive rapport between the Literacy Council and Pathways program with other agencies, organizations, and institutions that can serve and provide opportunities for our youth.

  • Attend regularly scheduled community meetings.

  • Manage social media efforts for Pathways.

Other Duties as Assigned (10%)

  • Dependent on the needs of the program and agency as a whole and will be determined by the Program Director on an as-needed basis.

  • Scanning documents into State database.

  • Update marketing materials and keep copies on hand and available.

Job Skills and Qualifications: 

  • Minimum of one year of case management experience is preferred; relevant education may be substituted. 

  • Ability to work independently as well as within the structure of a small team. 

  • Has an understanding of social services resources available in Fairbanks. 

  • Must have strong written and oral communication ability as well as a high level of detail orientation.

  • Must be social media savvy and able to grow the Pathways program through those platforms.

  • Must be able to pass a background check.

Preferred Qualifications: 

  • Bachelor’s Degree in Social Work or three years of case management experience

  • Prior experience with LCA programs 

  • Experience with grant delivery and administration

Supervised by the Pathways Director 

Starting Salary: $18 - 19.50  per/hr DOE @ 30 - 40 hrs/wk (based on availability) 

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